'Not yet live': Whatsapp responds after India halts its username feature - WION factchecks claims

'Not yet live': Whatsapp responds after India halts its username feature - WION factchecks claims

Indian government asked Meta to hold the rollout of their new username feature Photograph: (Pexels)

Story highlights

Meta says it will reserve the names of public figures, celebrities, government entities and verified accounts under WhatsApp's upcoming usernames feature to prevent impersonation. The move comes after India issued a notice seeking details on the feature and raising concerns over fraud

A day after Indian government asked Meta to hold the rollout of their new username feature in India, WhatsApp has said that the names of public figures, government entities, celebrities and verified Meta accounts will be kept reserved. A spokesperson for the company quoted in a report by News 18 and Moneycontrol claimed that the feature has only been announced and is not yet to be available to users. "We’ve announced the option for people to reserve their preferred username on WhatsApp. The ability to use a username is not yet live and will roll out slowly later this year," the spokesperson said.

Addressing concerns over misuse, the company said it has already built safeguards into the feature. “To protect against impersonation, we’ve held the highest-profile names — think public figures, government entities, celebrities, verified Meta accounts — so they can only ever be claimed by their legitimate owners and lookalike derivatives of known names are held as well," the spokesperson added. However, WION was able to reserve usernames of personalities on WhatsApp despite WhatsApp's claims. WION attempted reserving the username for verifying the claims made by WhatsApp and immediately cancelled the process and did not reserve any username that would amount to impersonation.

Also Read: India directs Meta to halt WhatsApp usernames feature until consultations are complete

What WION factcheck found?

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2. While username such as “PMOIndia” and "meaindia" were not available, changing a letter or adding numbers showed that it is available

What is Whatsapp's new feature and what Indian government said?

The Indian government has issued a formal notice to Meta, directing the technology giant to explain its new WhatsApp “usernames” feature and suspend any rollout in the country until further consultations are complete. This came after privacy experts and cybersecurity specialists raised concerns that similar-looking usernames could still be exploited for fraud. The Ministry of Electronics and Information Technology (MeitY) has given Meta three days to provide a detailed report on how the privacy-focused update will work, amid mounting concerns over impersonation, online fraud and challenges to traceability.

Also Read: WhatsApp introduces usernames: Don't MISS OUT on your unique username - Here's how you can reserve it

Meta has described the change as a major step forward, with safeguards including reserved names for public figures, celebrities and government entities, limits on contact attempts and no public directory of usernames. WhatsApp head Kunal Shah, an Indian fintech entrepreneur recently appointed to the role, promoted the username feature as “a more private way to connect”.

About the Author

Navashree Nandini is a Senior Sub-Editor at WION News with over six years of experience covering Indian politics, US politics, global conflicts, foreign policy and education, with ...Read More

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