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Can technology and transparency change the way people make big financial decisions?

Can technology and transparency change the way people make big financial decisions?

Can technology and transparency change the way people make big financial decisions? Photograph: (Pexels)

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Can technology and transparency make property buying more accessible? For first-time buyers in smaller cities, clearer documentation, organised processes and digital tools could help reduce uncertainty and build confidence in land ownership.

For many Indians, owning property is still less about buying a luxury home and more about securing a small, legally documented piece of land. In smaller cities and towns, however, concerns around documentation, registration, possession and the reliability of sellers can make that decision difficult, particularly for first-time buyers.

That raises a broader question for India's property market: can better technology, clearer processes and greater transparency make buyers more comfortable with investing in land outside the country's major metropolitan centres?

For Himanshu Kumar Kushwaha, managing director of A. K. Infradream Limited, the answer is closely linked to what he saw during his early years in the real estate sector. Before establishing the company in 2018, Himanshu spent nearly three years working across sales, land acquisition and customer relationships. He says that experience showed him that a section of the market was looking for something very different from premium housing.

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Himanshu Kumar Kushwaha, MD of A. K. Infradream Limited. Photograph: ()

These buyers, according to Himanshu, were primarily interested in affordable land ownership, with greater certainty around documentation, registration and possession. That observation shaped the business strategy ofA. K. Infradream. Rather than initially focusing on large residential developments, the company concentrated on plotted developments aimed at buyers who could find conventional property prices difficult to afford.

Its first project near Meja NTPC offered 900-square-foot plots at a price of Rs 51,000, according to the information provided by the company. The objective, Himanshu says, was not simply to offer a low price but to combine affordability with processes intended to give buyers greater clarity over their property purchase. The distinction is important because a cheaper property does not necessarily remove the concerns that come with buying land. For first-time buyers, questions around ownership documents, registration and possession can be as important as the price itself. Himanshu argues that this is where organised processes can become a competitive advantage. His approach has been to position documentation, communication and execution as central parts of the customer relationship rather than treating them as secondary to the sale.

The company's own website similarly describes transparency, customer-focused services and infrastructure as part of its approach to property development. A. K. Infradream currently lists projects across several locations in and around Prayagraj and other parts of Uttar Pradesh.

Technology as a trust tool

Technology's role in this model is less about making property buying completely digital and more about improving how information is communicated and managed. For buyers outside major urban centres, access to information can influence whether they feel confident enough to proceed with a purchase. Digital property listings, project information, communication channels and more organised documentation can potentially reduce some of the uncertainty associated with traditional land transactions.

A. K. Infradream describes its real estate venture as combining technology with affordability, while its company profile places emphasis on customer-focused property solutions.

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However, technology by itself cannot resolve the fundamental risks associated with property transactions. Buyers still need to verify title documents, approvals, registration details, land records and the legal status of a project independently. Technology can make information easier to access, but transparency ultimately depends on the quality and accuracy of the information being provided.

That distinction becomes particularly relevant in markets where buyers may have limited experience with organised real estate.

A business strategy built around first-time buyers

Himanshu's approach emerged during a difficult period for the property industry. When he entered the market, developers were still dealing with the effects of demonetisation, while buyers were becoming more cautious about major financial commitments.

For a first-generation entrepreneur, establishing credibility was therefore an additional challenge.

According to Himanshu, his response was to focus on execution rather than rapid expansion. He has described real estate as a business based on long-term relationships and argues that maintaining communication with customers and following through on commitments are important to sustaining that relationship. The company says this philosophy has remained central as its operations have expanded. Its official website currently highlights a network of projects and describes its approach in terms of transparency, customer satisfaction and infrastructure development.

The pandemic tested that approach

The COVID-19 pandemic presented another test for the business. Like other companies operating in real estate, A. K. Infradream faced disruption to normal operations and uncertainty over demand. Himanshu says the company also focused during this period on expanding its network of sales associates and creating income opportunities for people affected by the economic disruption.

That claim comes from the company and should therefore be viewed in that context. It nevertheless illustrates how Himanshu describes the business's response to a period in which traditional sales and property activity were heavily disrupted.

Following the pandemic, the company expanded its operations beyond its original market in Uttar Pradesh, with the business describing activities across Uttar Pradesh, Madhya Pradesh, Bihar and Jharkhand.

From land to a wider business portfolio

Real estate remains the foundation of Himanshu's business story, but the company has since moved into other areas. According to the information provided, the wider business interests include education, FMCG, electric vehicles, exports and technology-led property services. Public company records also show Himanshu Kumar Kushwaha as the managing director of A. K. Infradream Limited, which was incorporated in 2018.

The expansion raises another question for the business: whether a model built around affordable property can be replicated across different sectors while retaining the same emphasis on affordability and customer trust.

For now, Himanshu continues to link those businesses back to his experience in real estate and the needs of first-time property buyers.

Can transparency change the property-buying equation?

India's property market is becoming increasingly diverse. Demand is no longer limited to luxury housing or large metropolitan developments. Infrastructure expansion and economic activity across smaller cities are creating new opportunities for developers, while buyers in these markets are increasingly looking for affordability alongside greater certainty.

But affordability alone may not be enough.

For buyers considering land as one of their largest financial commitments, transparency around ownership, documentation, registration and possession can influence the decision just as much as the headline price. Himanshu's experience with A. K. Infradream represents one business's attempt to address that gap. Whether technology and organised processes can genuinely bring more first-time buyers into India's property market will ultimately depend not on claims made by developers, but on whether buyers can independently verify information and receive what they were promised. That may be the more important test for the next phase of India's regional real estate market: not simply how cheaply property can be offered, but how confidently it can be bought.

About the Author

Abhinav Yadav

Abhinav is a versatile and adaptive journalist who covers defence, space, and technology for WION. He specialises in breaking down complex subjects into clear, engaging stories tha...Read More