Massive mobile network outage in India? Airtel, Jio, Vi users report calling and internet issues – What you need to know

Major network providers, including Airtel, Jio and Vodafone-Idea, on Monday (Aug 18) experienced widespread outages across India. According to DownDetector, which provides user-submitted reports of outages and problems of various online services, more than 3,650 people reported issues with Airtel, over 200 reported outages of Jio, and about 50 reported Vodafone-Idea outages around 5 pm.

The outage was reported in several cities like Delhi-NCR, Mumbai, Pune, Kolkata, Bengaluru, Chennai, Hyderabad, Jaipur, Lucknow, Patna, Ahmedabad and many others.

The issue was first reported by several Airtel users in Delhi-NCR, who experienced issues while making calls and using mobile internet. It was later reported in Mumbai and Bengaluru. Hours later, Jio and Vodafone-Idea users also reported similar issues.

Social media users took to X to complain about the problems they were facing. Responding to a user on X, Airtel said that they were experiencing network outages and were working to restore the services.

“We are currently experiencing a network outage, our team is actively working to resolve the issue and restore services promptly. We sincerely apologize for the inconvenience caused. Thanks, Team Airtel,” said the company.

Social media reacts

A user wrote on X, “Seems like authorities have put a jammer on the whole network in my area, Airtel Jio Voda all are blocked..”

“I am facing frequent issues with falling/disconnected calls, which is causing disruption. Despite multiple attempts, the problem continues. Please resolve the issue on SOS,” another person reported.

“My Airtel WiFi is still down since today morning,” said another. While a person said, “My Airtel network is down. Are you facing this issue too? Thought it would be a productive day, but no luck.”

“My phone was down for around 50 minutes. @airtelindia what was the reason,” one person asked.