An Air India flight en route from Chicago to Delhi had to return to Chicago 10 hours after take-off on Thursday (March 6) due to dysfunctional toilets. Numerous toilets in the aircraft were clogged and non-functional, news agency PTI reported. 

Advertisment

Also read: International Air India flight returns to Delhi due to 'serious unruly' passenger on board

The Boeing 777-300 ER aircraft generally accommodates over 340 passengers across its first, business and economy classes. It has just 10 toilets, two of them reserved for first class travellers only, PTI reported. 

It was also reported that only a single toilet was working in the entire aircraft after 10 hours in the air. 

Advertisment

Also read: Ukraine closes airspace to civilian flights, Air India's special flight returns mid-air

A video of the ruckus in the flight shared on the social media platform X showed people standing in the aircraft - some discussing, some arguing with each other over the issue.

Advertisment

Airline's response 

Also read: Watch: Jet Airways flight returns to Mumbai after passengers suffer nose, ear bleeds

"Upon landing at Chicago, all passengers and crew disembarked normally and have been provided with accommodation to minimise inconvenience. Alternative arrangements are being made to fly the passengers to their destination," an Air India spokesperson told PTI. 

The airline also confirmed that all the passengers were offered complete refunds upon their cancellation of the flight along with free rescheduling options. 

Also read: Air India Srinagar flight returns to Delhi due to technical fault; HC questions DGCA on air safety

(With inputs from agencies)