Samsung Galaxy Note 20 Ultra review: The best Android smartphone comes with a hefty price tag

Samsung announced its flagship Galaxy Note 20 Ultra smartphone at a time when the pandemic was still raging. The Note line of devices is the cornerstone of everything Samsung does in the smartphone business. While the Galaxy S line of devices are equally powerful, it’s the Note series that elevates the smartphone game year after year.

Back in August, the Note 20 Ultra was put on sale in India at a starting price of Rs 1,04,999. That’s a hefty asking price during a worldwide pandemic. Budgets may be stretched but if the product is that good, then why not?

I’ve been using the smartphone for over a month now and here’s why I think the Note 20 Ultra has a lot to offer

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Design: Similar to the previous Note 10+

Let’s start with the design. The smartphone is all-screen at the front, while the back is covered with glass and has curved sides with a thin metal band. There’s the flat top and bottom. It’s one of those designs that immediately stands out despite its gigantic nature.

The 6.9-inch QHD+ AMOLED display is simply stunning to look at. It’s the back of the smartphone that will attract all the attention though. It’s got an enormous camera bump. So much so that the smartphone will never lie flat on a table when on its back.

What’s best about the rear panel is the frosted glass back. Probably the best Samsung has ever used. It hides fingerprints more than most other phones and also provides for a comfortable grip in one’s hand. In certain situations - answering calls and checking notifications - one-handed usage may be possible but this is really a phone for both your hands.

Samsung’s Note 20 Ultra is the first smartphone in the world to use the new Gorilla Glass Victus on the front and back. It can withstand drops up to 2 metres and is twice as scratch-resistant as compared to Gorilla Glass 6.

The camera module is covered with Gorilla Glass 6. Despite a few drops and a couple of nicks here and there, there hasn’t been a single dent on my Note 20 Ultra. It is one sturdy device.

Mystic Bronze goodness

Is the mystic bronze colour really all that it is hyped up to be? The answer to that is YES. It may look like rose gold in certain lightings but it’s got this understated elegance to it. Thanks to the matte finish, there are close to zero fingerprints.

Display: Gorgeousness

The best-in-class display shows off its strengths on the Galaxy Note 20 Ultra.. It might be massive at 6.9 inches but it is pretty faultless. The colours are vivid and punchy and when maxed out at QHD+ resolution, binge-watching is a super treat.

The 120Hz screen refresh rate has been much better implemented than on the Galaxy S20 Plus and S20 Ultra. There’s the “Adaptive” motion smoothness, that adjusts the refresh rate based on the action being performed on the screen. Essentially, this saves battery in the long-run.

The one negative is the optical fingerprint scanner that is buried under the display. It’s easy to set up but the positioning is off. It’s the exact same sensor as in the Note 10+ but it’s inconsistent and slow.

Curved screens: Yay or nay?

The curved display of the Galaxy Note 20 Ultra looks immersive, with its waterfall edge. But the edge-to-edge display makes it easy for accidental touches to occur. It’s more prominent when gripping the phone with one hand and typing with the other. Far too many times I unintentionally touched a part of the display I didn’t want to and it got in the way of my typic. Sometimes, an app would be closed by accident.

Some touch rejection along the edges would make this issue mostly go away.

Performance: Will breeze through any task

Despite the Indian variant of the Note 20 Ultra having the Exynos 990 chipset and not the Snapdragon 865+, the smartphone can handle any task with aplomb.

Whether it is capturing multiple photos, flipping through social media feeds, playing game after game, or just reading, the Note 20 Ultra will never slow down.

The Note 20 Ultra developed significant heat during my usage. Whether it was playing Call of Duty: Mobile, taking multiple pictures or even just charging the smartphone, the Note 20 Ultra got hotter than usual. It wasn’t too hot to hold at any point though.

Software: One UI 2.5

Samsung’s Note 20 Ultra runs the latest One UI 2.5 based on Android 10. It’s almost identical to S20 Ultra but has some nifty S Pen features such as handwriting recognition, translation and gesture support and various screen writing and screenshot tools.

One UI 2.5 may be filled with Samsung apps and a Galaxy Store (that basically acts as a duplicate), but the software works well and is very heavily-customised to suit the consumers’ needs. Samsung has promised three years of major Android updates and monthly security patches which bodes well for the company’s outlook.

Battery life: Middling at best

With the Galaxy S20 Ultra there was rarely a time I had to charge the smartphone in the same day. Samsung decided to stick with a 4,500 mAh despite the huge display and state-of-the-art processor. Sure, it is an improvement over the Note 10+’s 4,300 mAh battery, but was hardly an improvement in real world usage.

The Note 20 Ultra lasted me a day and over 5 hours of screen-on-time but barely any charge leftover to last through the night. I always have to put it on charge before hitting the sack.

With the S20 Ultra earlier this year, I rarely had to charge it at night. It was only in the morning, while getting ready, did I put it for charge.

The Note 20 Ultra ships with a 25W charger which means the phone takes about 70 minutes to reach a full charge from being dead. The Note 20 Ultra also supposes 15W wireless charging and reverse wireless charging.

Cameras: The all-important laser autofocus sensor

One of the biggest downfalls of the S20 Ulta’s camera was blurry shots. The S20 Ultra had 100x digital zoom but the photos were blurry in both zoom shots and general shots.

The laser autofocus helps with all kinds of shorts. It provides for less blurry photos on the whole. Even those with the shakiest of hands get a huge benefit here.

Also, the Note 20 Ultra uses pixel-binning technology. This basically means that it uses a higher lens to capture a shot as smaller megapixels. Then it combines them for a rich and detailed shot. A 108-megapixel lens delivers 27-megapixel shots. It combines four pixels into one.

The Note 20 Ultra has a triple-camera setup plus the laser autofocus sensor.

• A 108-megapixel wide-angle camera: You can shoot at full 108 megapixels or the pixel-binned 27-megapixel shots.
• A 12-megapixel ultra-wide camera: This can be used to capture a wider field of view.
• A 12-megapixel telephoto camera: This lens allows for you to capture more details (when zoomed in) and offers up to 5x optical zoom.

The Note 20 Ultra’s camera is a huge step up from the S20 Ultra’s camera setup. The speed of the capture and the transitions between the three lenses is excellent. In good lighting, the photos are rich in detail with great colours. The low-light performance has been vastly improved. Using the Night mode is a pleasure.

It is the 12-megapixel ultra-wide camera that steals the show. One of the best implementations of an ultra-wide camera on any phone.

The 12-megapixel telephoto camera is definitely a step up from the S20 Ultra. The optical zoom makes a difference but going into digital zoom and anything over 30x is just not good.

Video quality up to 8K is also quite good and you get a range of shooting options. Finally, the 10-megapixel selfie camera is simply excellent.

This is by far Samsung’s best camera on any of its smartphones. It’s a reliable camera that you can just pull out of your pocket and shoot dozens of great photos in mere minutes.

S Pen: Game-changer

The S Pen on the Note series of devices has been a game changer since Day One. This time around, the latency on the S Pen has been drastically reduced making it a pleasure to use all the time. Taking notes is faster and more accurate.

The Air Actions and the physical button is great. I use it mostly to as a camera shutter

Final observations: Worth the price tag?

While I love the Galaxy Note 20 Ultra, and it is Samsung’s best photo to date, expensive smartphones just don’t cut it anymore. Going down the ladder, there are plenty of other phones that offer almost as much as the Galaxy Note 20 Ultra but for far less.

Samsung played it safe with the Note 20 Ultra but that isn’t to cut into the fact that this is a fantastic device. Despite some shortcomings, the Note 20 Ultra has risen to the top of the Android smartphone charts.

During a pandemic nonetheless, spending over one lakh rupees is sheer exuberance. Once the Galaxy Note 20 Ultra is on discount, it will be a fantastic deal.