&imwidth=800&imheight=600&format=webp&quality=medium "Meta’s Muse AI agent can now run more of your business: Shopify, Slack, Dropbox and more added")
Meta is taking its Muse AI agent beyond consumers and into small businesses, adding integrations with Shopify, Dropbox, Slack, Canva and a long list of other workplace tools.
The move is significant because Meta is not positioning Muse as another stand-alone chatbot. Instead, the company wants the agent to work across the software businesses already use for sales, operations and marketing.
Meta says Muse can connect to Instagram professional account analytics, Facebook pages and Meta ad accounts. It can also understand what a business sells, how its brand communicates and the questions customers ask most often. The service is available for free with usage limits, while businesses that need more usage can pay for a subscription.
Muse connects to the tools small businesses already use
Meta is adding integrations across a wide range of business software. They include Shopify, Dropbox, Slack, Asana, Box, Canva, Figma, Granola, HighLevel, Intuit QuickBooks, Klaviyo, Lovable, Notion, Stripe and Zoom. The idea is straightforward: instead of asking an AI chatbot to work from information manually pasted into a conversation, Muse can potentially work with information already stored across a company's connected services. For a small business owner, that could mean using the agent across marketing, customer questions, sales information and day-to-day operations from one place. Meta says small businesses told it they were “short on hours, not ideas”, leading to the development of Muse for Small Business.
Meta wants Muse to become more than a chatbot
Trending Stories
)
US vs China over South China Sea: Washington backs Philippines, Beijing hits back
)
Bigg Boss 20: Isha Rikhi evicted after three weeks in Salman Khan’s show
)
Musk plans to more than double xAI's chips to over 1.2 million Nvidia GPUs by year-end
)
After JU, clash erupts at SRFTI: BJP’s ‘Dimagi Naxal’ jibe sparks political firestorm after students protest RSS-linked event
)
‘Anti-social elements spreading false rumours’: LPU issues statement amid massive unrest over alleged rape
)
LPU students go on rampage, vandalise campus amid widespread protest: What's happening
)
Trump asked Xi to pressure Iran. China did not say yes — here’s what Beijing wants
)
US Treasury Secretary Scott Bessent hails global crackdown on Iranian banks and airlines
)
An OpenAI agent escaped its locked test cage again, by hiding questions in DNS lookups
)
'Our video was trimmed': LPU girls who featured in rape-denial video make U-turn
)
3 males killed, four others injured in shooting after fight at strip club in Detroit
)
'Victory for low-budget consumers': Raghav Chadha hails 30-day telecom recharge rules
)
Claude rebuilt the 1989 game 'Prince of Persia' by reusing the original's own code
)
Beyond metros: How Tier-2 and Tier-3 cities could drive India’s next AI wave
)
Tesla builds first Cybertruck with its own refined lithium: Elon Musk's $1 billion Texas bet pays off
)
IndiGo flight suffers tail strike in Bengaluru while landing; DGCA to probe incident
)
The US and China set up an AI 'red telephone', but skipped the rulebook
)
‘Terror suspects arrested near UK air base were looking to do big damage’: Trump
)
Russian envoy claims US tactics to contain India were revealed in ‘Freudian slip’
)
IND vs WI 1st ODI: Kohli breaks Sachin's most runs in one country record with unbeaten 139 as India thump West Indies by 8 wickets
)
Researchers rebuilt exactly how 700 AI agents hacked Hugging Face: a 900-link chain trick
)
‘Olympic inclusion is our major target’: WPA President Ishaun Singh on pool’s global ambitions
)
Nations League: Spain sink England at Wembley; Modric shines for Croatia
)
Why has Iran released no proof of life of Mojtaba Khamenei? Araghchi reveals...
)
'What kind of confession is this?': Pakistan PM Shehbaz Sharif’s 'terrorists would be roaming New York' remark goes viral, raises alarm online. Watch
)
South Korea demands apology from Ukraine over North Korean prisoners' transfer
)
Beyond BrahMos: India targets Rs 50,000 crore in defence exports with unmatched price edge
)
Sri Lankan Tamil migrant worker gets death sentence in Saudi Arabia, help sought from India
)
Muslim marriage cannot shield sex with minor wife from prosecution under POCSO: Delhi HC
)
'Can't help but draw painful parallels to Nirbhaya case': SC on latest incidents of rape cases in Delhi-NCR
)
99.9% more powerful - Scientists find boy who can recall memories from just 3 months of age
)
'FIRST LOOK from inside Noah’s Ark': Researchers share video from inside mysterious mound in Turkey
)
UNSC reform momentum grows: Russia, Portugal, Mauritius push for India's permanent seat bid
)
8 US marines injured in Iranian missile attack on vessel in Strait of Hormuz: Report
&im=FitAndFill=(700,400))
New OTT releases this week (September 28-October 4, 2026): Dupahiya 2, Pooja Meri Jaan, Ohh My Dog- 5 titles coming on Netflix, Prime Video and more
)
Afghanistan says 28 fighters killed in clash near Pakistan border, Islamabad denies
)
Ceuta migrant crisis: Protesters take to streets as Spain grapples with migrant challenge
)
LPU suspend classes, postpones exams as violence escalates over rape claims: What's happening
)
New York City wants a 'kill switch' on every AI, and will pay whistleblowers who report violations
The expansion comes as Meta increases its push into business AI. Just a day earlier, the company introduced Meta Enterprise Platform, a broader initiative aimed at bringing Meta’s AI technology to businesses and developers. Meta has hired Chirantan “CJ” Desai, previously CEO of MongoDB, to lead the new initiative. The company says its business push will include Muse, Meta Business Agent, Muse API and Muse Code. That gives the latest Muse expansion a larger purpose. Meta is trying to turn its AI technology into a platform businesses can use across their existing workflows rather than keeping it confined to consumer chat.
Why Meta is pushing AI agents into business
AI agents are increasingly being designed to perform tasks rather than simply answer questions. For small businesses, that distinction could matter. An agent that can access marketing data, customer information, accounting tools and collaboration software could potentially handle more of the work involved in running a company. Meta’s timing is also notable. Muse launched earlier this month and, according to the supplied report, topped the US and Canadian app charts ahead of ChatGPT. Now Meta is attempting to turn that consumer momentum into a business opportunity. The bigger question is whether small businesses will trust an AI agent with access to so many parts of their operations. Meta’s strategy suggests it believes the value of an AI assistant will increase significantly when it understands the whole business, not just a single question.
