Toyota's scandal-ridden certification process sends shockwaves through Japan's auto industry
File photo of the Toyota logo.
Toyota promised Friday to beef up supervision of its vehicle certification to ensure that the scandal that erupted recently over improper tests never happens again.
Japan's top automaker detailed the measures it plans to take, which include more managerial involvement, additional personnel assigned to tasks relating to certification, and clearly setting out the responsibilities of particular positions, including that of chief engineer.
The report was presented to the Japanese government, which reprimanded Toyota last month.
Only two months ago, Toyota Motor Corp. came clean about fraudulent testing on a broad scale, including the use of insufficient or outdated data on crash tests, wrong testing of airbag inflation, and engine power checks.
The misconduct doesn't affect the safety of the vehicles already out in traffic, which include popular Corolla subcompact and Lexus luxury vehicles. That means owners don't have to do anything.
But it has been a major embarrassment for a manufacturer that prides itself on empowering its workers to ensure quality control.
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Toyota has stopped production of some models. Japanese media reports have estimated that the scandal will cut Toyota's annual global output by 500,000 vehicles. Toyota sells 11 million vehicles a year worldwide.
After the revelation, Toyota found more deceit, such as certifications for pedestrian protection, side collisions, and steering impact.
"There were many areas for improvement in the foundation of certification operation, such as the data management system and the establishment of regulations and procedures for the certification operations," a statement from Toyota said.
The Japanese government also launched an investigation into Toyota in January. Overseas production is not involved in the issue.
Similar fraudulent tests were found at other Japanese automakers, Mazda Motor Corp. and Honda Motor Co., and at the Toyota group makers Hino Motors and Daihatsu Motor Co.