Published: May 17, 2024, 04:00 IST | Updated: May 17, 2024, 04:00 IST
World DNA May 17, 2024, 04:00 IST
Softbank to 'soften' aggressive customer calls with novel AI filter
Call center employees may find it quite unpleasant to deal with angry consumers, but Japan’s SoftBank Corp. believes it has a solution: software with artificial intelligence that softens the tone of clients’ voices. Watch in for more tech related updates!