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IndiGo suffers outage: Website and booking system affected. Details

IndiGo suffers outage: Website and booking system affected. Details

IndiGo Airlines

Indian airline IndiGo was suffering from a massive slowdown on Saturday (Oct 5). A major technical glitch has forced people to stand in long queues at airport check-in counters. People are also facing difficulties in booking tickets.

The issue started around 12:30 pm (local time), and the airline confirmed it in a social media post about an hour later.

The airline reported on its X handle that it was "experiencing a temporary system slowdown" across its network. Its "website and booking system" have been affected, it said.

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"We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system," the airline said in a statement.

It added that the issue might lead to more wait times while checking in.

"As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport."

Indigo saidthat it is working to restore the services fully quickly.

"Our airport team is available and fully dedicated to assisting everyone and ensuring a smooth journey. Be assured, we are working diligently to restore stability and normalcy as quickly as possible," it said in the statement.

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Anamica Singh

Anamica Singh is a Senior News Editor at WION, bringing over 17 years of deep media and journalism experience to the platform. Specialising in high-impact global journalism, she le...Read More