U.S. launches two new investigations into Ford recalls following settlement

The National Highway Traffic Safety Administration (NHTSA) announced Monday it has opened two new investigations into the Ford Motor Co. recalls, ratcheting up regulatory scrutiny of the automaker. It follows Ford agreeing to a USD 165 million civil penalty in a settlement with NHTSA just days ago. Ford had previously been ordered by the agency to recall cars with faulty rear view cameras because they were not issued in a timely manner, increasing questions about the company’s recall practices.

The first study looks into whether Ford should broaden a February recall of 77,000 Expedition and Lincoln Navigator SUVs. Three complaints regarding the seat belt retractor pretensioner suddenly deploying have been received by NHTSA. In these cases, drivers stated they experienced some ripping pain in their necks before a loud noise followed by a rapid tightening, and seat belt being locked, which is potentially very dangerous. Now, the investigation is determining if there are enough Expedition SUVs subject to additional recall for 112,000 vehicles.

The second probe focuses on whether Ford's April recall of 456,000 Bronco Sport and Maverick vehicles to address power loss and electrical system problems was adequate. Software updates were issued to address problems involving sudden degradation of the 12 volt battery. NHTSA has received 15 complaints from Bronco Sport owners experiencing power loss, even after the prescribed fix.

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Ford said it is working to cooperate with NHTSA to address these investigations. A deal struck last week requires Ford to conduct a thorough review of all recalls filed over the past three years. Additionally, the automaker must also submit new recalls, if necessary, and comply with NHTSA’s standards for increased transparency and reporting.

Ford was accused by NHTSA of supplying incomplete or mistaken data, submitting unconcealed reports, and not making public disclosures of vehicle recalls. While agreeing to the settlement, Ford disputed the findings of the agency.

These investigations and the settlement reflect growing regulatory pressure on Ford to improve its recall processes and ensure vehicle safety for its customers.