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No cancellation charge up to 96 hours before flight departure: Govt proposal

WION Web Team
Delhi, IndiaUpdated: May 22, 2018, 03:08 PM IST

Representative image of an airplane. Photograph:(Others)

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According to reports, there will now be no cancellation charges if the tickets are cancelled 96 hours before the flight departure

The Ministry of Civil Aviation today released the first draft of the passengers’ charter. Minister of State for Civil Aviation, Jayant Sinha, proposed a new move which would bring relief to air passengers. 

According to the proposal, there will be no cancellation charges if the tickets are cancelled 96 hours before the flight departure.

In case of flight cancellation, an alternative flight must be provided in case the passenger is informed about the flight cancellation less than two weeks and up to 24 hours before the scheduled departure. The passenger may also choose to get a full refund of the air ticket.

In case of flight delays, a full refund of the ticket fare must be offered to the customer if the delay is communicated more than 24 hours before the scheduled time and the flight is delayed for more than four hours. 

The proposal will be open for public consultation for a month after which the final drafting will be done and the final word on the proposal will be communicated.

The ministry is also set to roll out world's largest digital experience at Indian airports provided by DigiYatra. Touted to deliver the next-generation passenger experience, DigiYatra aims to bring down the cost of air tickets by helping various airlines to cut costs on luggage and boarding.