Air Canada's AI chatbot misleads customer, airline says ‘responsible for its own actions’
Edited By WION Video Desk
Published: Feb 20, 2024, 03:40 IST | Updated: Feb 20, 2024, 03:40 IST
Air Canada has defended its use of an automated chatbot that was accused of misleading a customer, by stating that the chatbot was ‘responsible for its own actions’.
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