WION New Delhi, Delhi, India
Jan 20, 2017, 10.36 AM
Samsung Electronics said it will announce on January 23 the results of a probe on what caused some Galaxy Note 7 smartphones to catch fire, as the firm seeks to recover from one of the biggest product safety failures in tech history.
Samsung said its executives and independent experts will disclose their findings in a press conference in Seoul and that the company will unveil new measures that have been implemented to prevent repeat incidents.
The announcement will be livestreamed in Chinese, English and Korean on its websites. Koh Dong-jin, Samsung's mobile president, will give details of the probe.
Investors say Samsung must give a convincing explanation for the fires before the launch of the Galaxy S8 smartphone, expected sometime in the first half.
The Galaxy Note 7 was a fiasco for the world's largest smartphone maker. Samsung recalled and eventually discontinued it after numerous reports of it overheating and bursting into flames.
Initially, Samsung said it found a small error in the manufacturing process for some of the batteries in the phones was to blame.
It replaced the phones with a new battery but those replaced phones also overheated and caught fire, prompting Samsung to pull the phones from the market. That cost Samsung at least $5 billion.
The announcement comes after a South Korean court dismissed yesterday a request by prosecutors to arrest Samsung Vice Chairman Lee Jae-yong heir.
Lee, the conglomerate's heir and de facto head, is under investigation for alleged bribery in connection with an influence-peddling scandal that led to the impeachment of President Park Geun-hye.