Luxury Japanese department store Takashimaya issues an apology after delivering 807 collapsed strawberry Christmas cakes out of around 2,900, causing a social media uproar and disappointment among customers.

Senior managing director Kazuhisa Yokoyama expressed regret&nbsp;at a Tokyo news conference, acknowledging the store's responsibility, stating they had "betrayed the expectations of many."

Takashimaya said&nbsp;that the cakes, made by Win's Ark in Saitama, were delivered by Yamato Transport. Despite an internal investigation, the cause of the cakes arriving in a collapsed state remains undetermined.

<a href="https://www.wionews.com/trending/airbus-atlantics-christmas-dinner-turns-into-health-crisis-700-staff-members-fall-sick-after-eating-meal-672724">Also read |&nbsp;Airbus Atlantic's Christmas dinner turns into 'health crisis': 700 staff members fall sick after eating meal</a>

<h2>Cultural significance of Christmas in Japan</h2>

Though only one per cent&nbsp;of Japan's population identifies as Christians, Christmas is widely celebrated with gift exchanges and festive meals.

The red and white colours of a strawberry cake symbolise celebration in Japanese culture, where KFC fried chicken is also a popular Christmas Eve tradition.

Takashimaya's strawberry shortcake, priced at 5,400 yen ($38; £29), features layers of chiffon and fresh strawberries covered in meticulously piped white icing, resembling a frilled dress hem.

Customers shared disappointment on social media with photos of the mishandled cakes, depicting sliced strawberries sliding off melted icing and disrupted chiffon layers. One post gains 16.1 million views on X, formerly Twitter, showing an attempt to salvage the collapsed cake with fruits and chocolate sprinkles.

Also watch |&nbsp;UK: King Charles delivers Christmas Speech

<div class="videoWrapper trancodeVideo"><iframe allowfullscreen="" autoplay="1" class="includeVideo" frameborder="0" height="350" src="https://www.wionews.com/videos/uk-king-charles-delivers-christmas-speech-673538/embed" style="width:100%;max-width:560px;" width="560"></iframe></div>

Despite the mishap, users on X appreciate creative efforts to redecorate the cakes. One user commends the "foundation of free creation," while another praises the wit to "shake it off and enjoy it."

The luxury store apologised&nbsp;on Christmas Day and reiterated the apology on Wednesday (Dec 27).&nbsp;

(With inputs from agencies)

Luxury Japanese department store Takashimaya issues an apology after delivering 807 collapsed strawberry Christmas cakes out of around 2,900, causing a social media uproar and disappointment among customers.

Luxury Japanese department store Takashimaya issues an apology after delivering 807 collapsed strawberry Christmas cakes out of around 2,900, causing a social media uproar and disappointment among customers. Senior managing director Kazuhisa Yokoyama expressed regret at a Tokyo news conference, acknowledging the store's responsibility, stating they had "betrayed the expectations of many." Takashimaya said that the cakes, made by Win's Ark in Saitama, were delivered by Yamato Transport. Despite an internal investigation, the cause of the cakes arriving in a collapsed state remains undetermined. Also read | Airbus Atlantic's Christmas dinner turns into 'health crisis': 700 staff members fall sick after eating meal Cultural significance of Christmas in Japan Though only one per cent of Japan's population identifies as Christians, Christmas is widely celebrated with gift exchanges and festive meals. The red and white colours of a strawberry cake symbolise celebration in Japanese culture, where KFC fried chicken is also a popular Christmas Eve tradition. Takashimaya's strawberry shortcake, priced at 5,400 yen ($38; £29), features layers of chiffon and fresh strawberries covered in meticulously piped white icing, resembling a frilled dress hem. Customers shared disappointment on social media with photos of the mishandled cakes, depicting sliced strawberries sliding off melted icing and disrupted chiffon layers. One post gains 16.1 million views on X, formerly Twitter, showing an attempt to salvage the collapsed cake with fruits and chocolate sprinkles. Also watch | UK: King Charles delivers Christmas Speech Despite the mishap, users on X appreciate creative efforts to redecorate the cakes. One user commends the "foundation of free creation," while another praises the wit to "shake it off and enjoy it." The luxury store apologised on Christmas Day and reiterated the apology on Wednesday (Dec 27). (With inputs from agencies)

Japan: Luxury chain Takashimaya apologises for 807 collapsed Christmas cakes

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Japan: Luxury chain Takashimaya apologises for 807 collapsed Christmas cakes

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