An Auckland woman and her two daughters faced embarrassment when they were about to board their Thai Airways flight from Bangkok to Auckland. Paid for a business class service, they were left humiliated by the services of the Thai Airways staff.

No compensation, apology can undo that humiliation: Auckland woman tells WION after denied entry on plane owing to her weight

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No compensation, apology can undo that humiliation: Auckland woman tells WION after denied entry on plane owing to her weight