'I'm sorry for the mistakes we've made': Uber CEO tells London
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On Friday, the British capital's transport regulator deemed?Uber?unfit to run a taxi service and decided not to renew its licence to operate
Uber's Chief Executive apologised on Monday for the taxi app'smistakesin London and promised to change as the firm fights a decision by the city not to renew its licence.
On Friday, the British capital's transport regulator deemedUberunfit to run a taxi service and decided not to renew its licence to operate, which will end this week, citing the firm's approach to reporting serious criminal offences and background checks on drivers.
"WhileUberhas revolutionised the way people move in cities around the world, it's equally true thatwe'vegot things wrong along the way. On behalf of everyone atUberglobally, I apologise for themistakeswe'vemade,"CEODara Khosrowshahi wrote in an open letter.
"We will appeal the decision on behalf of millions of Londoners, but we do so with the knowledge that we must also change."