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Gravitas: Food for Thought | When will things get back to normal?

US retailers are&nbsp;expected&nbsp;to ring up record sales on Super&nbsp;Saturday&nbsp;this year, as fewer&nbsp;days than usual between Thanksgiving and&nbsp;Christmas&nbsp;have squeezed shoppers to finish their purchases.

In recent years, the&nbsp;Saturday&nbsp;before&nbsp;Christmas&nbsp;has seen a late surge in shopper traffic. With retailers maintaining deep discounts late into the holiday&nbsp;season, total sales on Super&nbsp;Saturday&nbsp;have edged closer to Black Friday, the&nbsp;day&nbsp;after Thanksgiving which traditionally kicks off the season in November.

Many retail consultants and analysts estimate the surge will bump Super&nbsp;Saturday&nbsp;into the&nbsp;biggest&nbsp;shopping&nbsp;day&nbsp;this year.

Craig Johnson, president at retail consultancy Customer Growth Partners, expects people to spend $34 billion this year on Super&nbsp;Saturday. These estimates include in-store and online purchases but exclude sales generated at gas stations, restaurants, and automobile dealers. In comparison, Black Friday&nbsp;generated $31.5 billion in sales, he said.

"Consumer demand remains strong," Johnson said. "While mall traffic is weak, those that are going to stores are buying more."

Despite slowing global growth,&nbsp;US&nbsp;consumer spending is benefiting from wage growth and a strong labor market, retail consultants and analysts said.

Also, prices have remained steady instead of rising as widely&nbsp;expected, they said, which has spurred spending. According to an analysis, retailers including Walmart Inc and Amazon.com Inc&nbsp;held prices steady for many popular holiday&nbsp;products sold online despite pressure from&nbsp;<a href="https://www.wionews.com/world/trump-heaps-another-5-tariff-on-chinese-goods-in-latest-tit-for-tat-escalation-245211">US&nbsp;tariffs</a> on Chinese imports.

Many retailers are responding to the late surge in spending by keeping stores open for longer in the&nbsp;days&nbsp;before&nbsp;Christmas. They have also added more staff in stores this year, reversing a trend that saw more workers being added to warehouses to ship online orders.

With store shoppers becoming more deliberate about their purchases, retailers' investments in improving the customer experience is resulting in stronger sales, analysts said.

"The shoppers that are coming into the store during the holidays want the personal touch...otherwise they'd be online," said Andrew Challenger, vice president at placement firm <a href="https://www.wionews.com/business-%26-economy/us-job-growth-seen-picking-up-unemployment-rate-falling-164155">Challenger, Gray &amp;&nbsp;Christmas&nbsp;Inc</a>. "They want somebody to guide them through the inventory and in some ways help them select the right products at the right prices," he said.

Target said it is giving employees in stores a serious bump in hours, investing an extra $50 million into the effort. Similarly, Walmart's holiday&nbsp;strategy this year has also focused on customer service improvements.

For instance, its Check Out With Me feature, which allows; shoppers paying by credit card to skip out on long lines by having employees equipped with cellular devices and bluetooth printers check them out anywhere in the store, is available in all big stores.

The <a href="https://www.wionews.com/business-economy/us-cyber-monday-sales-to-hit-record-92-billion-265856">National Retail Federation</a> estimates&nbsp;US&nbsp;holiday&nbsp;retail sales in November and December will increase between 3.8 per cent&nbsp;and 4.2 per cent&nbsp;over 2018, for a total of $727.9 billion to $730.7 billion. That compares with an average annual increase of 3.7 per cent&nbsp;over the past five years .

US retailers are expected to ring up record sales on Super Saturday this year, as fewer days than usual between Thanksgiving and Christmas have squeezed shoppers to finish their purchases.

US retailers are expected to ring up record sales on Super Saturday this year, as fewer days than usual between Thanksgiving and Christmas have squeezed shoppers to finish their purchases. In recent years, the Saturday before Christmas has seen a late surge in shopper traffic. With retailers maintaining deep discounts late into the holiday season, total sales on Super Saturday have edged closer to Black Friday, the day after Thanksgiving which traditionally kicks off the season in November. Many retail consultants and analysts estimate the surge will bump Super Saturday into the biggest shopping day this year. Craig Johnson, president at retail consultancy Customer Growth Partners, expects people to spend $34 billion this year on Super Saturday. These estimates include in-store and online purchases but exclude sales generated at gas stations, restaurants, and automobile dealers. In comparison, Black Friday generated $31.5 billion in sales, he said. "Consumer demand remains strong," Johnson said. "While mall traffic is weak, those that are going to stores are buying more." Despite slowing global growth, US consumer spending is benefiting from wage growth and a strong labor market, retail consultants and analysts said. Also, prices have remained steady instead of rising as widely expected, they said, which has spurred spending. According to an analysis, retailers including Walmart Inc and Amazon.com Inc held prices steady for many popular holiday products sold online despite pressure from US tariffs on Chinese imports. Many retailers are responding to the late surge in spending by keeping stores open for longer in the days before Christmas. They have also added more staff in stores this year, reversing a trend that saw more workers being added to warehouses to ship online orders. With store shoppers becoming more deliberate about their purchases, retailers' investments in improving the customer experience is resulting in stronger sales, analysts said. "The shoppers that are coming into the store during the holidays want the personal touch...otherwise they'd be online," said Andrew Challenger, vice president at placement firm Challenger, Gray & Christmas Inc. "They want somebody to guide them through the inventory and in some ways help them select the right products at the right prices," he said. Target said it is giving employees in stores a serious bump in hours, investing an extra $50 million into the effort. Similarly, Walmart's holiday strategy this year has also focused on customer service improvements. For instance, its Check Out With Me feature, which allows; shoppers paying by credit card to skip out on long lines by having employees equipped with cellular devices and bluetooth printers check them out anywhere in the store, is available in all big stores. The National Retail Federation estimates US holiday retail sales in November and December will increase between 3.8 per cent and 4.2 per cent over 2018, for a total of $727.9 billion to $730.7 billion. That compares with an average annual increase of 3.7 per cent over the past five years .

Saturday before Christmas expected to be the biggest US shopping day of 2019

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Gravitas: Food for Thought | When will things get back to normal?

Saturday before Christmas expected to be the biggest US shopping day of 2019