A Chinese female blogger has slammed a Fendi outlet in Japan for rudely removing a shawl from her shoulder without asking her. She got so angry at the act that four employees later knelt in front of her to apologise.

Luxury store staff kneels down and apologises for 'rude' behaviour. 'I did not...'

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Luxury store staff kneels down and apologises for 'rude' behaviour. 'I did not...'