American pop sensation Taylor Swift, on Friday, addressed the widespread criticism over Ticketmaster's handling of ticket sales for her The Eras tour. In a social media post, she slammed the company for the chaotic ticket sale that landed them in an antitrust investigation by the US justice department, writing that it was "excruciating" to just watch mistakes happen with no recourse.

Taylor Swift slams Ticketmaster for botched ticket sale, says 'excruciating' to see fans struggle

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Taylor Swift slams Ticketmaster for botched ticket sale, says 'excruciating' to see fans struggle