The Indian consumer is being shortchanged, despite best intentions. The Consumer Protection Bill, 2018, introduced in Parliament in the last Winter Session, incorporates some of the best international practices for protection of consumer interests.

Consumer Protection Bill 2018 must be passed immediately to protect consumer rights

Complaints by consumers to the National Consumer Helpline rose by more than 300%

Infographics: Consumer complaints in India against e-commerce giants at a record high

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Consumer Protection Bill 2018 must be passed immediately to protect consumer rights

Infographics: Consumer complaints in India against e-commerce giants at a record high