IKEA apologises after customer reports caterpillar in his food
Ikea, first store, Hyderabad
'We are currently investigating the matter to understand what happened and take immediate action,' an IKEA spokeswoman said.
The Swedish furniture giant IKEA has issued an apology to the customer in Hyderabad who had reportedly found a caterpillar in the food that he had ordered from the store.
The furniture giant which opened its first store less than a month ago in Hyderabad said it had apologised to the customer.
“We are currently investigating the matter to understand what happened and take immediate action,” an IKEA spokeswoman said.
Abeed Mohammad, the customer who had found the caterpillar in the food posted the picture on Twitter on Friday.
Following which he alerted the Greater Hyderabad Municipal Corporation (GHMC). He also tagged the Minister for Municipal Administration and Urban Development KT Rama Rao in the tweet.
The GHMC has issued a notice to the IKEA restaurant manager and also to Haldirams, the Nagpur vendor from which it procures food items.
As per reports, officials from the GHMC went to inspect the store and collect food samples for tests.
The first IKEA store in India opened on 9 August, five years after IKEA received government approval in 2013 to invest Rs 10,500 crore to open 25 stores in India by 2025. Its next store will open in Navi Mumbai in 2019, followed by Bengaluru and Delhi. In the next phase, IKEA would cover Ahmedabad, Surat, Pune, Chennai, and Kolkata.
(With inputs from Reuters)