Focus on what the speaker is saying without interrupting or formulating your response.
Eliminate distractions, such as phones or background noise, to fully concentrate on the conversation.
Suspend judgment and refrain from making assumptions about the speaker or their message. Stay open-minded and listen without bias.
Seek clarification by asking relevant questions to ensure you understand the speaker's points accurately.
Empathise with the speaker's emotions and experiences to connect on a deeper level. Validate their feelings and show empathy.
Be patient and respectful during conversations, allowing the speaker to express themselves fully without feeling rushed or dismissed.