WION Web Team Delhi, India
Dec 28, 2017, 01.27 AM
In the first incident of its kind, Chrissy Teigen and husband John Legend travelled Tuesday in a flight to nowhere.
The celebrity couple boarded an All Nippon Airways (ANA) flight from LAX bound for Tokyo but it so happened that they could not reach their destination and instead flew back all the way to LAX after eight hours in the air.
Chrissy took to her Twitter profile and ranted about the incident.
She posted: "a flying first for me: 4 hours into an 11-hour flight and we are turning around because we have a passenger who isn’t supposed to be on this plane. Why...why do we all gotta go back, I do not know".
a flying first for me: 4 hours into an 11 hour flight and we are turning around because we have a passenger who isn’t supposed to be on this plane. Why...why do we all gotta go back, I do not know
Chrissy live-tweeted her experience on the flight which took an abrupt U-turn after four hours of flying when apparently the pilot was notified of a passenger who wasn't supposed to be on the plane.
This is what the seat map of a flyer looked like:
.@chrissyteigen is on an international flight that turned around 4 hours in because a passenger isn’t supposed to be on plane. Look at this flight path! This is my Twilight Zone. pic.twitter.com/II06VmfOah
All Nippon Airways (ANA) apologised to the passengers for the episode and issued a statement: "Sincere apologies to the passengers on NH 175 that were impacted by the delayed flight... We failed to deliver the customer service we strive for and passengers expect from us."
"During the flight, the pilot in command was presented with information about the discrepancy in the passenger manifest," the statement said. "Based on the available information in flight, he made the correct decision to return to LAX. ANA supports the decision of the pilot, out of the abundance of caution and safety for the passengers and crew onboard.”
We apologize to all of our passengers on Flight 175; we failed to deliver the customer service we strive for. Thank you all for your comments and allowing us to connect, learn and serve you better. We welcome ongoing feedback to understand how we can work to make this right.
Chrissy replied to their apology with another tweet:
Honestly everyone on the ground and in the air were very kind and apologetic. But I just need to know why we couldn’t have flown to tokyo and settled this one person’s mistake (who was going to tokyo all along) there, in tokyo. 230 people on this flight. https://t.co/EhCTERTRu5