WION Web Team New Delhi, Delhi, India
Dec 29, 2017, 11.01 AM
After reports of McDonald's warning the people against eating at the burger giant's outlets in north and east India emerged, the company in a statement today said that it was not able to verify if the unauthorized McDonald’s restaurants operated by CPRL in North and East India are complying with applicable McDonald’s standards, including those pertaining to supplies, operations and safety standards and quality required for McDonald’s products.
These restaurants need to be closed immediately, the statement said.
Food quality and safety are affected by all facets of the supply chain, from raw material sourcing and production to manufacturing to restaurant handling and preparation, the fast-food giant said and added transportation and storage are critical links in the process. The unknown distribution centre is not approved to supply within the McDonald’s System, it said in the statement.
Using unapproved vendors for the supply chain is creating serious compliance risks to McDonald’s standards for food quality and safety, the US food-chain giant alleged.
As an ex-franchisee, CPRL is fully aware of how McDonald’s control process works and how important it is, the statement added.
''Our commitment to some of the highest food safety and quality standards has long been a part of the McDonald’s brand. Globally, we work closely with our trusted network of suppliers to uphold our stringent practices and our efforts over the years have been successful in consistently reducing customer complaints,'' the statement said.
McDonald's continues to be committed to the highest standards of food safety and quality in India will continue to work to minimize and eliminate customer concerns.