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Samsung to replace or refund 1 million Galaxy Note 7 devices in US

The new Note 7 replacement devices will be available at most retail locations in the United States no later than September 21, Samsung announced on Thursday.?. Photograph: (Getty)

WION New Delhi, India Sep 16, 2016, 04.33 AM (IST)
Samsung has decided to replace or refund about 1 million Galaxy Note 7 in the United States, after a flurry of reports of battery explosions.

The recall is a costly proposition for the Korean tech giant that was banking on the Galaxy Note 7 to take on rivals like Apple. 

Samsung has received 92 reports of batteries overheating in the United States, including 26 cases of burns and 55 cases of property damage, the company said as it announced the recall in cooperation with the US Consumer Product Safety Commission (CPSC).

The new Note 7 replacement devices will be available at most retail locations in the United States no later than September 21, Samsung announced on Thursday. 

Earlier this month, Samsung said it would recall all Note 7 smartphones equipped with batteries it found to be fire-prone and halted their sales in 10 markets, denting a revival of the firm's mobile business.

The CPSC said on Thursday that consumers should immediately power down and stop using the recalled Galaxy Note 7 devices.

The county's  aviation authority had issued orders of switching off Note 7 devices onboard.

Around 2.5 million of the premium devices worldwide need to be recalled, Samsung said. According to analysts, the  recall could cost Samsung nearly $5 billion in lost revenue this year.

(WION with inputs from Reuters)
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